FREQUENTLY ASKED QUESTIONS
We do our best to display accurate images of all products listed on skincarecosmetics.in. However, slight variations in packaging may occur due to manufacturer updates. Rest assured, you will always receive the original, authentic product as described.
Yes! We source directly from authorized suppliers and official distributors. All products, including X Emirates Face Cream, are 100% original and authentic.
You will receive a digital invoice in your order confirmation email. You can also access your invoices under My Account > Orders after logging in.
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We ship across India via trusted courier partners.
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Orders are usually processed within 24–48 hours and delivered within 3–7 business days, depending on your location.
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Shipping is free for prepaid orders above ₹999.
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Tracking details will be sent via email once your order is dispatched.
Please check our detailed Shipping Policy page for further information.
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You may return unopened, unused products within 7 days of delivery.
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Items must be in their original packaging with all seals intact.
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To initiate a return, contact our support team at info@skincarecosmetics.in with your order details.
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Once we verify and approve the return, we will guide you through the process.
Read our full Returns & Refunds Policy for complete terms.
We restock our best-selling products regularly. You can click “Notify Me” on the product page, and we will email you as soon as the item is available again.
All orders are shipped from our central warehouse in India, ensuring fast and reliable delivery nationwide.
All skincare products should be used as per the directions provided. If you have allergies or sensitive skin, please consult your dermatologist before use. Skincarecosmetics.in does not guarantee individual results and is not responsible for adverse skin reactions.